FAQs

1.How can I purchase tickets? Do I have to purchase them in advance ?

Yes, you should purchase tickets in advance to guarantee spots. Tickets can be purchased via our website. Should you experience a problem or need any other information, please call us at +84 or email us at:

2.Can I get a refund or reschedule my tickets ?

We are sorry that tickets cannot be refunded as your space is guaranteed on the tour once purchased. However, reschedule is possible in case your new requested tour is still available.

3.In case a tour is sold out, can I get on a waiting list ?

At this time we do not provide a waiting list. However, please contact us to let us know what date you are interested in.

4.Are there discounted tickets for children ?

Hanoi Local Food Tours have special offers for children as below:

  • Children from 0 to 2 years old: FOC
  • Children from 3 to 7 years old: 50% price of an adult
  • Children from 8 to 10 years old: 70% price of an adult
  • Children above 10 years old: 100% of an adult

5.What are included in my ticket price ?

  • All food and drinking tasting
  • Friendly and professional English-speaking tour guide
  • A bottle of mineral water

6.What if I am a vegetarian or have food allergies or dietary restrictions ?

Please let us know if you have any special food request at the booking time and we will do our best to accommodate your needs.

7.How much walking is involved in a tour ?

The tour is approximately 3.5 hours of walking with many stops

8.Are therw restroom beaks during a tour ?

Yes, restrooms are available at an ever food tasting location during the tour.

9.Are Walking tours given in bad weather ?

Tours are held rain or shine. You will be provided ponchos in case the weather is bad and you don’t have an umbrella. The tour only is canceled if the unexpected bad weather and you will be rescheduled on another day or refund.

10.Are cameras allowed on the tour ?

Definitely, cameras are allowed and encouraged during the tour.

11.Can I shop during the tour ?

To stay on schedule and continue with the informative tour and food tastings in a timely manner, you should wait until the tour end to shop.

12.Are the tours offered only in English ?

At this time, we offer tours only English. If you would like to use another language during the tour, please contact us for more information.

13.How many people can attent a tour ?

The maximum number of members per tour guide is 12. If one tour is sold out, there is a very good chance we will offer another that same day.

14.Can I bring my Cats/Dogs with me during a tour ?

We are sorry that because of the various food establishments we visit, pets are not allowed on the tour.

15.Does the tour end at the same place that we start ?

Yes. All tours of Hanoi Local Food Tours start and finish at the same place – the meeting point at Hoan Kiem Lake.

16.Can I book a private tour ?

Yes, of course. Hanoi Local Food Tours offer packages for private tours. Please contact us for more deltailed information.